We are an independent agency specialising in bespoke web solutions to deliver the latest in web design technology

About Us

Established in 2004, Bitpusher has developed long-term relationships with clients who seek an improved return on the investment they make in the web. We work closely with creative design agencies that don't have the skills in-house to build a website and development agencies as part of a larger team as well as working directly with the end client. Whatever the situation, we pride ourselves in understanding the end clients' visions and goals and how the web fits into the overall picture.

Whatever the scale of the project we offer a tailored solution delivered within deadline and budget. We can provide input at as many levels of your project as you require, from defining your requirements to commissioning, supporting, and evolving your online business. We can also host your site so that all your web requirements are fulfilled by one single provider.

We keep our finger on the pulse and are very much up to date with the current legislation affecting the industry, namely the 1995 Disability Discrimination Act (DDA). The vast majority of our development work involves building websites to meet the standards set out by the W3C.

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It may be the case that you already have the resources in place to meet your development requirements but you call for technical assistance in your development team in architecting, developing, and deploying your next project. It is often the case that a client realises that they have a problem but benefits from our expertise in deciding upon the right track to take, whether that is selecting the right off-the-shelf product or defining the specifications of the development work necessary.

Web Accessibility

For an internet user who has a disability, surfing the web can be complicated and often frustrating and can lead to the internet not being a viable place to gather information. This is a result of websites being designed in such a way, that they are not compatible with the types of adaptive technology used by people with disabilities, such as screen readers. A site that is accessible has many defining attributes including that visitors can control the size of the font, use 'access keys' on the keyboard to navigate through the site and it can be viewed in all modern browsers, regardless of platform or device.

Legislation Impacting the Web

In recent years there has become a greater awareness of web accessibility for internet users who have a disability and in 1995, with the introduction of the Disability Discrimination Act (DDA), there became a legal obligation for businesses and organisations to ensure that their goods, facilities and services are available to everyone regardless of disability. This legislation is clearly applicable to information and services supplied via the internet. Since this time a Code of Practice for the Act was published in 2002 and Part III of the Act was published in late 2004. The Code of Practice, which specifically mentions websites, can be downloaded from the Equality and Human Rights Commission (EHRC) website.

So it is now pretty tricky for a company to evade this responsibility. If you fail to comply then there is the possibility that a disabled person may make a claim against you. If they find your web site to be impossible or unreasonably difficult to access and you cannot prove that you have made adjustments and illustrate that the failure is justified, you may be liable under the Act. The penalty may be the payment of compensation and or a court order to change your site so that it is compliant.

And why would you want to try and get away without having an accessible site? There are so many other benefits as well as the obvious one of conforming to legislation. It will undoubtedly reflect positively on your image as well as help improve customer satisfaction as your site will be much more usable for people without a disability, those with older equipment or for users with images turned off.

Different Levels of Accessibility

The World Wide Web Consortium (W3C) is a group dedicated to leading the web to its full potential and is very highly regarded for setting standards for the web. They have specified three levels of how a site can be accessible:

Good Practice

The EHRC have developed the Publicly Available Specification (BS 8878: 2010). This sets out guidelines for best practice when commissioning a website to be accessible to disabled people. You can download the document for £100 from the BSI website.

We are expert in developing sites to be DDA compliant. We generally work to meet Level Double A as this strikes the right balance of features and accessibility.

Contact Us

If you would like more information or would like to ask any specific question please do not hesitate to via email or call +44 (0)7843 683 394.

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